Does It Have to Be This Difficult?

A few weeks ago I received a text from my cell phone carrier with an enticing offer to upgrade my phone and guarantee my monthly rate for three years. At first, I thought it was a hoax or a con game, but after a few days I verified it was the “real deal” and made the switch. Then, my nightmare began.

Supposedly, everything was from my old phone was downloaded to my new phone. Indeed, most of it was, but not all of it. As a result, I spent two weeks trying to pair my phone with my cars, deleting and reloading apps, and reentering passwords. Further, a new phone necessitated new charging cords. Yes, it came with one, but one is never enough.

Then, both of my grocery stores decided to institute digital deals through their apps. While it was certainly a better idea than clipping and carrying around a wad of coupons, the apps were difficult for a technological-challenged old broad like me. In fact, yesterday the manager at one of my groceries spent almost a half-hour loading one digital deal on my phone. A long time for me to save two bucks.

Methinks with all the techno wizards in this country, there must be a way to simplify things. Yet, instead things just get more complicated, like uploading my newest novel to the publisher or ordering a pizza on line. But I also think, given yesterday’s news, some overreact to difficulty. It’s easier, swifter, and bolder to bomb the hell out of cities, rather than to sit down and find long-term solutions to age-old problems.

But what would I know? I certainly didn’t launch a smartphone cellphone company, nor chase a Nobel Peace Prize. Why? I’m not an oxyMORON.

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